Information for our overseas customers
Thank you for finding our store, we realise that it is unsettling buying from abroad- we want you to know we really value every overseas order we receive! So please let us know if there is any way we can help you. You can email us at firstname.lastname@example.org
Estimated Delivery time:
Due to Covid 19 shipping times can be subject to delays please allow extra time for deliveries.
USA and Canada take 5/15 days
Australia around 7/ 15 days
Continental Europe generally takes 4 / 7 days .-Due to the dreadful Brexit we have to point out Customer is responsible to pay Import VAT
Asia around 10/15 days
All these times are estimates only and you should allow up to 21 days for delivery.
If you have any questions about the delivery please email email@example.com
Please note that customers are liable for Import, Duty or sales tax charges.
If you find your scarf is not suitable then within 14 days of receipt by you of the goods you are welcome to return the goods for a refund of the purchase cost including the cost of sending the scarf to you, but we do not refund you the return postage cost. If you have requested and paid for a faster or special delivery service we will only refund the standard outbound cost of delivery in the event you want to return the goods to us. Please send us an email in advance so we can track the return of goods to us, and let you know when they arrive.